Return & Shipping Policies
ALL SALES ARE FINAL
We would like to inform you that all items sold through our platform are final sale. We do not accept returns, exchanges, or provide refunds for any reason other than those disclosed in the shipping policy section. Please note that we make every effort to accurately photograph and describe each item, including any imperfections or damage, in the product description.
However, it's important to understand that the items we offer are often vintage and antique, and as such, they may exhibit age-related wear and characteristics due to their age. We encourage you to thoroughly review the product description and photographs before making your purchase decision.
If you have any questions or require additional information about an item, please do not hesitate to contact us. We are here to assist you in making informed choices and ensuring your satisfaction with your purchase.
Missing or Stolen Packages:
In the unfortunate event that your package is missing or stolen after it has been marked as delivered by the shipping service, please follow these steps:
Contact the respective shipping service to report the issue and initiate a claim.
File a claim with the shipping service as soon as possible.
Provide us with the claim information and any relevant details.
We are unable to issue refunds or replacements for missing or stolen packages; this is the responsibility of the shipping service. However, we will assist you in any way we can to resolve the issue.
If your package arrives visibly damaged, please follow these steps:
Do not accept the delivery if you believe the contents may be compromised.
If the delivery has been accepted, take clear photographs of both the damaged box and its contents.
Contact the respective shipping service to report the damage and initiate a claim.
File a claim with the shipping service as soon as possible and provide us with the claim information and photographic evidence.
A refund may be considered in cases where the shipping service denies the claim, provided that you have followed all the proper steps to file the claim and provided the necessary photographic evidence.
Please understand that we take these measures to ensure a fair and transparent process in accordance with industry standards. We are committed to assisting you to the best of our abilities in resolving any shipping-related issues that may arise. For any further questions or concerns, please do not hesitate to get in touch with us!